Viega. Connected in quality.
Connected in quality.
Our ambition is to exceed ourselves – each and every day. By looking for regular dialogue with our customers. By developing better products and service features. And by leading our company into the future without ever losing sight of and appreciation of our heritage.
In everything we do we are connected in quality. This is not something new, but has been our leitmotif since the company was founded over 115 years ago with the vision to revolutionise installation technology. With over 4,000 employees, we have progressed to become a world market leader – while remaining a family-owned company that sets its own standards. This is how we ensure quality ‘made in Germany’ and products of the highest grade, worldwide.
It is really important for us to support our customers in their daily work. We coordinate materials, technology and comfort, take time for quality management and invest in research and development. The result is a perfectly tuned system providing over 17,000 products – available whenever our customers need them. As a global market leader, we are also committed to sharing our know-how with our customers all around the world.
Because we are convinced:
Quality is everything. Without quality, everything means nothing.
A family-owned company
Franz-Anselm Viegener founded this family-owned company in 1899, thereby laying the foundation stone for the success story behind today's Viega. It all began with the production of beer taps that were sold to local breweries and taverns. But the company grew fast, and the number of products increased. The first additions were drain fittings and overflow fittings, and then, when the first branch works were opened, the range was further extended to include copper pipe connecting elements and plastic products for sanitary facilities. In the mid 1990s and in the year 2000, Viega revolutionised the market twice in quick succession: first with the invention of the copper press system, then with SC-Contur. And we have not stopped there.
A global market leader
Today Viega has advanced to become an internationally operating market leader with ten locations throughout the world, over 4,000 employees and a wide range of products covering the entire installation technology sector. Notwithstanding this impressive expansion, we have succeeded in maintaining the standards that have characterised the company from its earliest days – and that still constitute the decisive force that drives our success. Furthermore, the people who make Viega what it is, namely our employees, are central to us. Thanks to intensive programmes of advancement and training, we achieve two goals at the same time: Not only do we make Viega successful as a company, but each individual person as well. For we don't merely think from one quarter to the next, but from generation to generation.
Here at Viega we recognise the responsibility that comes with being a world market leader. We are especially concerned about fundamentally important sector issues, we take an active part in the elaboration of standards and regulations, we pass on what we know in seminars and in doing so we develop our own fields of competence. This is what enables us, together with our customers, to grow with the daily challenges that this sector poses.
Drinking water quality
Viega's core competence: maintaining drinking water quality. This means that our activities in this area go far beyond simply developing products and using the right materials. Drinking water is uniquely valuable, and it is not without good cause that it is one of the most strictly monitored commodities. That is why we also provide support to our customers in the form of comprehensive service and seminars on maintaining drinking water quality. Our innovative solutions come into their own when this fund of knowledge is properly put into practice. As is the case with the products that feature the Viega Hygiene+ function which helps to prevent stagnation and critical temperatures in drinking water installations.
Viega has remained very active in the pre-wall domain. In the pre-wall and drainage technology sectors we manufacture products which are technologically state-of-the-art, and also consistently set new design standards – that are regularly acknowledged in the form of corresponding awards. Over one hundred design prizes tell their own story, at least as impressive as the clear and elegant lines of the products themselves.
Addressing the important sector issues.
Viega routinely demonstrates its competence in the area of fire protection. Our comprehensive range of piping systems and combinations with fire protection certification fulfil the strict regulations designed to prevent fire. For instance, all Viega piping systems can be installed with zero spacing. This makes it possible to cope with very demanding installation situations, significantly exceed current standards, and deliver the best possible basis for safe building installations.
With our innovative radiant heating and cooling systems and insulation for our piping systems, we enable our customers to practise sustainable and energy-efficient construction as well. In addition, we also provide support in both the planning and execution phases. For instance, our state-of-the-art installation technology leads to a significant reduction in consumption, whereby just enough energy is supplied to meet the requirements of the given situation.
Being satisfied with what has already been achieved — that has never been Viega's way of doing things. Every day, our team of researchers and developers devote their energy and brainpower to the job of improving products and raising standards with new approaches. Just two of many impressive examples are the invention of the copper press technology that made us the global market leader, as well as the Viega SC-Contur with which we revolutionised installation technology.
Our innovative capacities can be demonstrated with straightforward facts. Viega has a long track record of first-time patent applications that amply prove our claim to be innovative trailblazers on an international scale. On top of that, this powerful spirit of inquiry has had a dramatic effect not only on every single product, but also on the entire range of products. It means that, time and again, Viega's innovations across the whole product portfolio regularly enrich what the market has to offer.
A large number of first-time patent registrations.
We lead the way as system suppliers in many parts of the installation technology sector. Our customers can rely on our exactly tailored system solutions — as well as highest levels of quality — not only in building construction, but also in industrial plant construction, shipbuilding and the utilities sector.
Viega's building technology products set benchmarks again and again. Our system solutions for drinking water, gas and heating installations are appreciated for being technically thought-through, practical and comprehensive, as well as being suitable for various special purposes. For instance, our piping systems are often used in hospitals, where drinking water quality is of the utmost importance, and in stadiums and other sports facilities, where the system must be able to supply sufficient capacity for brief peak loads. In addition, we supply products for the pre-wall and drain areas: Always a synthesis of technical excellence and superb design. This is a point of special importance in the hotel industry, where bathroom appointments are becoming increasingly important selling points. To round off this sub-range, we have special solutions for radiant heating and cooling requirements that provide an ideal combination of comfort and maximum efficiency.
The right installation technology for every field of application.
The demands made on piping systems in industrial plant construction are particularly exacting. They need to be able to withstand extreme stresses reliably and over long periods of time. We offer many solutions in this sector that not only fulfil these criteria, but also provide cost advantages on account of their fabrication benefits.
Shipbuilding requires extremely high-performance piping systems. They are exposed to dual stresses coming from the conducted medium on the one hand and extreme external conditions on the other hand. This means that the material must be exceptionally robust and durable. In addition cramped installation spaces and strict safety regulations place even more stringent demands on the assembly situation. A huge challenge – that we meet and overcome with our first-class products on all the world’s oceans.
For Viega, all of our customers are of equal importance. However, we are of course naturally proud to see our products being used in a large number of particularly prestigious construction projects. Especially where they have been selected solely on the basis of their high quality and reliability. So one common denominator is that our products are frequently found in major projects in which systematic ensembles play an especially large role. As well as, of course, where extremely demanding circumstances require the use of highest-quality materials and safety is of prime concern. This is where our products are chosen especially often.
One manufacturer supplies all
The demands placed on buildings technology are becoming more and more complex. Exact planning and thoroughly thought-through solutions go a long way towards meeting these challenges. Viega offers a comprehensive range of products that are all coordinated with each other. That applies both to the system as such as well as to the materials used. This means that our customers can order complete solutions from us, safe in the knowledge that all items fit together and compatibility problems during installation simply cannot arise. Sub-system interfaces not only match each other perfectly, but they can also be connected fast and easily.
When all fittings fit
Our piping systems provide highest quality, pioneering safety technology and excellent cost-effectiveness. They are being developed all the time to ensure that they fulfil standards, comply with regulations and also serve the needs of those using them — not only at present, but in the future as well. In addition to that, our competence in the area of plastics processing means that we can also supply a large number of products for radiant heating and cooling applications. Finally, with our pre-wall and drainage products we have introduced sophisticated technology, award-winning design and new levels of comfort into bathrooms everywhere.
With Viega, commitment to the highest quality begins with the choice of materials. Only materials that come up to our strictest specifications have a chance of being used to manufacture our products. We perform our own manufacturing. Our foundry, one of the most modern plants in the whole of Europe, and state-of-the-art production facilities ensure that our own innovations are brought to perfection through the use of high-grade materials. We not only comply with applicable standards and regulations; in many cases we go way beyond them.
The origin of clean drinking water
Selecting the right materials is always important; in the case of drinking water it is absolutely essential. For this reason we put great store by using materials that exclude any possibility of drinking water quality being compromised. An important factor when it comes to maintaining drinking water quality.
Materials for all areas of use
Being able to fall back on a range of different materials means that we have the right one for each and every area of use. Stainless steel is particularly suitable in installations where drinking water is involved, and also where media are mixed. Copper, on the other hand, is a reliable all-rounder, usable under many different circumstances. With gunmetal it is much the same. It can be used safely for drinking water installations, while at the same time this material is very durable and can stand up to the toughest conditions. Other materials such as zinc-nickel plated steel or C steel come into their own where cost-effectiveness and extreme wearing strength are required. Finally, plastic has an almost unlimited range of uses. High-performance polymers provide for great flexibility and cost-effectiveness in piping systems, as well as being high-quality, innovative materials in drainage technology.
For a company that sees itself as being 'Connected in Quality', the way forward is clear: uncompromising standards in development and production. So for Viega there is simply no question about it – highest standards of quality in this area as well. We achieve this thanks to our highly qualified staff who provide for absolute precision and reliable products in modern research and development laboratories and production facilities.
Made in Germany
Our clear commitment to 'production in Germany' plays a significant role regarding the high quality of our products. For here we can maintain and monitor the highest possible standards. And in all the other production facilities outside Germany products are manufactured locally that meet German standards. That is what enables us to adhere to these high standards of reliability and constant high quality 'made in Germany'.
More testing than in real life
Viega products must be able to cope with all the stresses and extremes that come from daily use. So before that they have to pass our own stringent tests. Our long-term and high-load testing ensures that all our products receive our approval and also comply with standards, legal requirements and regulations (and frequently do better than them). The products are designed not only to be able to cope with everyday demands, but also with extreme situations. For instance, all our piping systems must be able to withstand temperatures of minus 30° C in our refrigeration chamber without any detriment to their rated specifications. Also, new products and techniques are subjected to real-life testing on several test construction sites in order to demonstrate their suitability for everyday use.
The quality controls for production are extremely demanding. Every single connector is subjected to stringent controls before it leaves our factory. This includes visual inspection under the trained eyes of our staff, as well as precise scanning by means of the most modern camera and laser technology. So that our customers can rely on each and every component to 100%.
Our customers' partner
Our customers' success is not an incidental matter to Viega — it is what motivates us in our daily work. We see ourselves as a partner who can supply products and innovative solutions. And this includes personal contact, support in the form of problem-solving suggestions and direct advice for all kinds of issues. This can, of course, involve our own products — but just as well current market matters and challenges. Therefore we already provide support to our customers in project planning stages, and continue this while the project is being carried out. For instance, we have comprehensive software applications that automatically integrate current standards and regulations into calculations. This ensures maximum planning reliability and results in hygienic, efficient and cost-effective installations.
Our commitment to highest quality is not confined to production: In order to be available to our customers every day we put great store by our customer proximity. A large number of employees both in our administrative centres as well as in the field and in our service centres are there to provide almost round-the-clock availability by several different means — direct local support, by telephone or online. In addition, our website contains a wealth of technical information about all our products and related topics.
We want to make sure that we never lose sight of the overall picture, so we keep in touch with our customers. As well as exchanging views, we listen very carefully to what they have to say, so that we know what is important to them. To this end, Viega can be found at many trade fairs throughout the world, always looking for personal contact. For that is the only way to ensure that we can provide exactly the solutions that are most beneficial to our customers.
Everything in stock — every day
Viega's logistics facilities belong to Viega, which is why here, too, they set sector standards in terms of product availability and service provision. Looking to the future, we are continuing to expand capacity and now have almost 100,000 storage positions. This means that we can keep over 17,000 products in stock, i.e. immediately available. This covers the current range of products as well as many spare parts. So reliability starts from the moment an order is placed.
Supplying peak performance
Our logistics facility is not just impressively large – thanks to intelligent data processing routines, it is also one of the most modern ones. Computers ensure that material flows, incoming goods, removal, order picking and dispatch are perfectly synchronised. Checks and double-checks practically exclude the possibility of error, so deliveries are complete as well as being unusually fast and punctual. In addition, it is possible to tailor deliveries and considerably speed up storage procedures by integrating customer-specific data and accommodating individual requirements. And customers can simply rely on every single delivery.
In over 115 years, Viega has gathered a huge fund of experience and important know-how. But it is by no means our intention to keep this knowledge to ourselves. We much prefer to share it with our customers. And that is what we do in 15 seminar centres spread over the globe. Always up-to-date, always relevant, and, especially, accessible to everyone – from the trainee to the entrepreneur, from the skilled worker to the specialist planner, from the planner to the architect.
The key to the success of the Viega seminars are the people who pass on our knowledge to our customers. Respected experts and seminar instructors disseminate both practical as well as theoretical content in seminars that are carefully tailored to the needs of our customers. The same recipe applies whether the subject matter concerns the latest standards and regulations or such important issues as maintaining drinking water quality or current installation techniques. Viega seminars cover a broad spectrum of subjects, and they provide our customers with opportunities to improve their own knowledge and experience. This area of activity rounds off Viega's overall portfolio, consisting of high-grade products, comprehensive service and first-class advice and guidance – together providing the best possible support for our customers in their daily work.
Since September 2016 we have been communicating our enthusiasm for quality, the company image and the Viega brand by means of a broad-based marketing strategy.
That includes, amongst other things, the Viega website as well as the new company film and these advertisements...