General Privacy Statement
- Viega GmbH & Co. KG or one of its subsidiaries is responsible for processing personal data.
- Your contact person for data protection issues is our data privacy manager Benedikt Heintel.
- The data privacy officer of all German entities in the Viega Group is Karsten Kunde.
How are your personal data processed?
General information on the purposes of data processing
We primarily process personal data in order to make available information about our products and services and to meet our contractual obligations to our customers.
We provide a variety of services which involve processing personal data. It is not possible for us to describe every detail of every type of processing. This is why we are giving you the essential information about data processing.
We primarily process data in order to meet our contractual obligations to our customers and users. Apart from that, we process your data for the purposes of our legitimate interests, taking into consideration your interests. In many cases, we are legally obliged to process data (for example, to provide data to investigating authorities). In all other cases, we obtain separate consent from you to your data being processed (for example, in smart home applications).
Information that you share with us
These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:
- Contact data (for example telephone number, email address)
- Address and payment data
- Access details for portals and applications (for example, user name and password)
- News, newsletter subscription, participation in events
Information that we obtain automatically as a result of your visits to Viega websites
When you use or visit the web-based offerings of the Viega Group, your data is automatically collected by tracking technologies. Here you can find out:
- How tracking works.
- Why we use tracking (to guarantee security, provide our services, assess the success of advertising and improve it and collect statistics).
Information about you that we obtain from other sources
We also process data relating to you that we have not collected directly from you. This may be information provided by third parties or data that we have obtained from other sources.
Who has access to your data?
Here you can find out who we disclose your data to, what purpose this is for and how we protect your privacy at Viega. We only pass your personal data to third parties if:
- We need to do this for business purposes, for example, when we give you the option of choosing among several payment service providers.
- You have given your consent (for example, to the use of an external application).
- We are obliged to by law, by a court or by an official body.
What are your rights?
Here you can find detailed information about your rights:
- Your right to object
- Your right to access your data
- Your right to erasure
- Other rights
Viega: A company in the Viega Group that provides a service to a customer or potential customer. Unless otherwise stated, this refers to Viega GmbH & Co. KG.
Viega Group: All the companies in the Viega Group, regardless of whether or not they have Viega in their name.
Data privacy manager: The person responsible for the Viega Group's data protection management system.
Data privacy officer: The person designated for one or more companies in accordance with Article 37 GDPR who performs the tasks described in Article 39 GDPR.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal data: In accordance with Article 4 (1) GDPR, any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Profile: Viega platforms where the personal data entered by users are stored, displayed or otherwise processed.
Cookies: Small files that allow us to provide you, the user, with specific information that is relevant to you on your end device. You can block the storage of cookies via your browser settings.
Profiling: In accordance with Article 4 (4) GDPR, any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Newsletters: Newsletters, status emails and adverts for our own similar products and services or our own market research surveys.
Third country: A country outside the EU and the EEA.
Below, we have clearly summarised the information that you share with us when you visit our social media presences.
Viega YouTube channel
When you visit the "Viega" YouTube channel, we collect the following personal data in order to communicate with users and potential customers who are active on the channel and to inform them about Viega.
Interacting with Viega on the Viega YouTube channel requires a YouTube user account. To create an account, you must provide personal data.
Your Google account data or data from your own channel account:
- First name, last name
- Mobile number or email address
- Other data that you disclose about yourself in your profile, e.g. profile photo
Any comments that you leave on videos, together with your user name and any profile photo, are public and can be seen by anyone who watches that video. You can decide whether and to what extent your personal data can be seen by others viewing your profile by going to your channel account settings and configuring the information that you share.
Your visible account data are deleted when you change your account's privacy settings.
The legal basis for processing your personal data is our legitimate interest (Article 6 (1) (f) GDPR).
Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.