Privacy
General Privacy Statement
Status: 12.03.2024
General Notes
- This privacy statement describes how personal data are processed throughout the Viega Group.
- Additional, specific privacy statement may apply to individual products, services or offerings.
- Viega GmbH & Co. KG or one of its subsidiaries is responsible for processing personal data.
- Your contact person for data protection issues is our data privacy manager Benedikt Heintel.
- The data protection officer of the German companies in the Viega Group is Guido Solbach.
-
How are your personal data processed?
General information on the purposes of data processing
We primarily process personal data in order to make available information about our products and services and to meet our contractual obligations to our customers.
We provide a variety of services which involve processing personal data. It is not possible for us to describe every detail of every type of processing. This is why we are giving you the essential information about data processing.
We primarily process data in order to meet our contractual obligations to our customers and users. Apart from that, we process your data for the purposes of our legitimate interests, taking into consideration your interests. In many cases, we are legally obliged to process data (for example, to provide data to investigating authorities). In all other cases, we obtain separate consent from you to your data being processed (for example, in smart home applications).
Information that you share with us
These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:
- Contact data (for example telephone number, email address)
- Address and payment data
- Access details for portals and applications (for example, user name and password)
- News, newsletter subscription, participation in events
Information that we obtain automatically as a result of your visits to Viega websites
When you use or visit the web-based offerings of the Viega Group, your data is automatically collected by tracking technologies. Here you can find out:
- How tracking works
- Why we use tracking (to guarantee security, provide our services, assess the success of advertising and improve it and collect statistics).
Who has access to your data?
Here you can find out who we disclose your data to, what purpose this is for and how we protect your privacy at Viega. We only pass your personal data to third parties if:
- We need to do this for business purposes, for example, when we give you the option of choosing among several payment service providers.
- You have given your consent (for example, to the use of an external application).
- We are obliged to by law, by a court or by an official body.
What are your rights?
Here you can find detailed information about your rights:
- Your right to object
- Your right to access your data
- Your right to erasure
- Other rights
-
Terms used in our privacy statement
We have explained the terms used in the privacy statement for you to understand:
Viega: A company in the Viega Group that provides a service to a customer or potential customer. Unless otherwise stated, this refers to Viega GmbH & Co. KG.
Viega Group: All the companies in the Viega Group, regardless of whether or not they have Viega in their name.
Data Protection Manager: The person responsible for the Viega Group's Data Protection Management System.
Data Protection Officer: The person designated for one or more companies in accordance with Article 37 GDPR who performs the tasks described in Article 39 GDPR.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal data: In accordance with Article 4 (1) GDPR, any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Profile: Viega platforms where the personal data entered by users are stored, displayed or otherwise processed.
Cookies: Small files that allow us to provide you, the user, with specific information that is relevant to you on your end device. You can block the storage of cookies via your browser settings.
Profiling: In accordance with Article 4 (4) GDPR, any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Newsletter: Newsletters, status emails and adverts for our own similar products and services or our own market research surveys.
Third country: A country outside the EU and the EEA.
Social Media
This Special Privacy Statmenet is a supplement to the General Viega Privacy Statement and covers your visits to our social media presences.
-
Facebook
When you visit our Facebook pages, we collect the personal data described below in order to communicate with the interested parties and users active there and to inform them about Viega.
Account data
Interaction with Viega on the corresponding Facebook pages requires a user account created there with personal data stored by you.
Category
- User name
- Other data that you disclose about yourself in your profile, e.g. first name and surname, mobile phone number or e-mail address, date of birth, gender, profile photo
Disclosure
Any comments that you leave on posts, together with your user name and any profile photo, are public and can be seen by anyone who watches that post. You can decide whether and to what extent your personal data can be seen by others viewing your profile by going to your account settings and configuring the information that you share.
Private messages are not visible to third parties and are not forwarded.
Storage period
Your visible account data will be deleted when a site is closed.
Legal basis
The legal basis for the processing of your personal data is our legitimate interest (Art. 6 (1) (f) GDPR).
Data controller
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
You can find the privacy policy at: https://www.facebook.com/about/privacy/ https://www.facebook.com/about/privacy/.
-
Instagram
We collect the personal data described below in order to communicate with the interested parties and users active there and to be able to inform them about Viega.
Account data
Interaction with Viega on the corresponding Instagram pages requires a user account created there with personal data stored by you.
Category
- User name
- Other data that you disclose about yourself in your profile, e.g. first name and surname, gender, profile photo
Disclosure
Any comments that you leave on posts, together with your user name and any profile photo, are public and can be seen by anyone who watches that post. You can decide whether and to what extent your personal data can be seen by others viewing your profile by going to your account settings and configuring the information that you share.
Private messages are not visible to third parties and are not forwarded.
Storage period
Your visible account data will be deleted when a site is closed.
Legal basis
The legal basis for the processing of your personal data is our legitimate interest (Art. 6 (1) (f) GDPR).
Data controller
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
You can find the privacy policy at: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.
-
YouTube
When you visit our YouTube channels, we collect the following personal data in order to communicate with users and potential customers who are active on the channels and to inform them about Viega.
Account data
Interacting with Viega on the Viega YouTube channels requires a Google or YouTube user account. To create an account, you must provide personal data.
Category
Data of the Google account or the specially created YouTube channel:
- Username
- First name, surname
- Mobile number or e-mail address
- Other data that you disclose about yourself in your profile, e.g. profile photo
Disclosure
Any comments that you leave on videos, together with your user name and any profile photo, are public and can be seen by anyone who watches that video. You can decide whether and to what extent your personal data can be seen by others viewing your profile by going to your account settings and configuring the information that you share.
Private messages are not visible to third parties and are not forwarded.
Storage period
Your visible account data are deleted when you change your account's privacy settings.
Legal basis
The legal basis for processing your personal data is our legitimate interest (Article 6 (1) (f) GDPR).
Data controller
Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
You can find YouTube's privacy policy at: https://policies.google.com/privacy.
-
LinkedIn
When you visit our LinkedIn page, we collect the personal data described below in order to communicate with the interested parties and applicants active there and to inform them about Viega as an employer.
Account data
Interaction with Viega on the corresponding LinkedIn page requires a user account created there with personal data provided by you.
Category
- First name, surname
- E-mail address
- Data about your professional career and other data that you disclose about yourself in your profile or CV
Disclosure
Your likes and comments left on the Viega LinkedIn page are visible to all page visitors. You decide via your account settings whether and to what extent your personal data is visible when others visit your profile.
Private messages are not visible to third parties and are not forwarded.
Storage period
Your visible account data will be deleted when the site is closed.
Legal basis
The legal basis for the processing of your personal data is our legitimate interest (Art. 6 (1) (f) GDPR).
Data controller
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
You can find the privacy policy at: https://www.linkedin.com/legal/privacy-policy
-
Xing & Kununu
When you visit our Xing page, we collect the personal data described below in order to communicate with the interested parties and applicants active there and to inform them about Viega as an employer.
Account data
Interaction with Viega on the corresponding Xing or Kununu page requires a user account created there with personal data provided by you.
Category
- First name, surname
- E-mail address
- Data about your professional career and other data that you disclose about yourself in your profile or CV
Disclosure
Your likes and comments left on the Viega Xing and Kununu page are visible to all page visitors. You decide whether and to what extent other personal data is visible when you visit your profile using your account settings.
Private messages are not visible to third parties and are not forwarded.
Storage period
Your visible account data will be deleted when the site is closed.
Legal basis
The legal basis for the processing of your personal data is our legitimate interest (Art. 6 (1) (f) GDPR).
Data controller
New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.
You can find the privacy policy at: https://privacy.xing.com/de/datenschutzerklaerung.
-
Pinterest
We collect the personal data described below in order to communicate with the interested parties and users active there and to inform and inspire them about Viega.
Account data
Interaction with Viega on the corresponding Pinterest page requires a user account created there with personal data provided by you.
Category
- Username
- First name, surname
- E-mail address or phone number
- Other data that you disclose about yourself in your profile, e.g. profile photo, website
Disclosure
The comments you leave on the Viega Pinterest page are visible to all page visitors. You decide whether and to what extent other personal data is visible when you visit your profile using your account settings. Your ‘bookmark’ processes are not visible to third parties.
Private messages are not visible to third parties and are not forwarded.
You can also control the visibility of the pinboards individually in the account settings.
Storage period
Your visible account data will be deleted when a site is closed.
Legal basis
The legal basis for the processing of your personal data is our legitimate interest (Art. 6 (1) (f) GDPR).
Data controller
Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
You can find the privacy policy at: https://policy.pinterest.com/de/privacy-policy.
AquaVip Solutions
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of AquaVip Solutions.
Information that you share with us
When using AquaVip Solutions, we collect the personal data described below to enable convenient use of the functions:
-
Account data
To use the AquaVip Solutions application, you must have an authorised user account. Personal data must be stored for this purpose.
Category
- Username
- First name, surname
- Business address
- Business telephone number
- Your password
Disclosure
If you invite other people, your name can be sent to the invitee in the invitation e-mail at your request. No other data will be passed on to third parties.
Storage period
We delete this data after you have deleted your account.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR), for the indication of your name as the inviting party your consent (Art. 6 (1) (a) GDPR).
-
Employee accounts
You can create employee accounts and store your employees' personal data. Your employees are given access to AquaVip Solutions with the user name assigned and the e-mail address specified for the employee. Additional information about employees, such as their position in the company or a photo, can be provided voluntarily.
Category
- User name
- First name, surname
- E-mail address
- Telephone number
- photo
Disclosure
The data will not be passed on to third parties.
Storage period
We delete this data when you remove it from the application.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
-
Protocol data
Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.
Category
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
- Images and videos provided by you for product recognition
- Language and version of the browser software
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data after 30 days.
Legal basis
The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers for the operation of the system:
-
Explicatis
Explicatis provides technical support for the (further) development of the web application.
Address
Explicatis GmbH, Max-Planck-Str. 6 - 8, 50858 Cologne, Germany, https://www.explicatis.com/
Category
- First name, surname
- Contact details
- Account details
- Documents
Disclosure
The data will not be passed on to third parties by Explicatis.
Storage period
No data is stored permanently.
Transfer to a third country
No data is transferred to a country outside the EEA.
-
Microsoft Deutschland
Hosting of cloud services and applications on the Microsoft Azure cloud platform.
Address
Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany, https://microsoft.com/de-de/
Category
- All personal data collected in the process
Disclosure
The data stored in Microsoft Azure is only passed on to authorised sub-processors.
Storage period
We delete your data after you have deleted your account.
Transfer to a third country
No data is transferred to a country outside the EEA.
Fonterra Smart Control
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of Fonterra Smart Control.
Information that you share with us
To use the Viega WLAN Modules and their services, the processing of personal data is necessary to enable convenient use of the functions and ensure stability and security:
-
Account data
To use the WLAN module in the Viega Fonterra Smart Control system, you must be registered and have an authorised user account. Personal data must be stored for this purpose.
Category
- Username
- First name, surname
- Business telephone number
- Business e-mail address
- Your password
Disclosure
The data will not be passed on to third parties.
Storage period
Users can have the stored data deleted or modified at any time. We delete your data after you have deleted your account.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).
-
Contacting us for content and services
The collection of the e-mail address is necessary for the provision of the requested content and services. The data provided is used solely for the purposes of administration or making contact.
Category
- First name, surname
- E-mail address
- Telephone number
Disclosure
The data will not be passed on to third parties.
Storage period
We delete this data after fulfilment of the contract.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).
-
Protocol data
When the input masks are used, the user's IP address and the date and time of use are also stored. This serves to prevent misuse of the services.
If specified, user account data is also stored.
Category
- IP address
- Date and time of the enquiry
- ID and token
Disclosure
The data will not be passed on to third parties. An exception is made if there is a legal obligation to pass on the data.
Storage period
The log data is not personalised and is not deleted.
Legal basis
The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
-
Contacting you in the event of product recalls
The data collected is analysed internally by Viega for quality assurance purposes and processed for contacting in the event of product recalls.
Category
- First name, surname
- E-mail address
- Telephone number
Disclosure
The data will not be passed on to third parties. An exception is made if there is a legal obligation to pass on the data.
Storage period
We delete this data as soon as you delete your user account and statutory retention obligations have expired.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and legal obligations to recall products (Art. 6 (1) (c) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers to enable voice control:
-
Amazon Europe, Luxemburg & Deutschland
You have the option of controlling Fonterra Smart Control using voice commands via Amazon Alexa®. To do this, you must add skills with Amazon Alexa®. If you control Fonterra Smart Control via Alexa®, it is necessary that personal data is passed on via Amazon to Fonterra Smart Control or from Fonterra Smart Control to Amazon for output via Amazon Alexa®. If you send voice commands to Amazon Alexa® to control Fonterra Smart Control or to retrieve information from Fonterra Smart Control, data will be transmitted to our servers and processed and subsequently the necessary data will be passed on to Amazon and used by Amazon to provide the service. By connecting your Amazon Alexa® and Fonterra Smart Control and activating skills, you make it clear that the Fonterra Smart Control is to be controlled via Amazon Alexa® and that information is to be output via Amazon Alexa® and authorise us to exchange data with Amazon Alexa® in this context. You or Amazon are responsible for the associated data processing by Amazon. The data processing carried out by Amazon is subject to Amazon's terms of use and privacy policy. Viega has no influence on these. Further information on data processing by Amazon can be found in Amazon's terms of use and privacy policy for Alexa®.
Address
Amazon Europe Core S.à.r.l., Amazon EU S.à.r.l., Amazon Services Europe S.à.r.l. and Amazon Media EU S.à.r.l., all four located at
38, avenue John F. Kennedy, L-1855 Luxembourg, and Amazon Digital Germany GmbH, Domagkstr. 28, 80807 Munich (together ‘Amazon Europe’), https://www.amazon.de/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ.
Category
- First name, surname (voluntary)
- E-mail address
- Password
- Address (voluntary)
- Telephone number (voluntary)
Disclosure
No personal data collected by Viega will be passed on to Amazon. Amazon only receives the information that you have successfully logged in to Fonterra Smart Control.
Storage period
No storage by Viega.
Transfer to a third country
Data may be transferred by Amazon Europe to countries outside the EEA as part of the service.
-
Google Ireland
You have the option of controlling Fonterra Smart Control using voice commands via Google Assistant™. To do this, you must add skills with Google Assistant™. If you control Fonterra Smart Control via Google Assistant™, it is necessary for personal data to be forwarded via Google to Fonterra Smart Control or from Fonterra Smart Control to Google for output via Google Assistant™. If you send voice commands to Google Assistant™ to control Fonterra Smart Control or to retrieve information from Fonterra Smart Control, data will be transmitted to our servers and processed and subsequently the necessary data will be passed on to Google and used by Google to provide the service. By connecting your Google Assistant™ and Fonterra Smart Control and activating skills, you make it clear that the Fonterra Smart Control should be controlled via Google Assistant™ and that information should be output via Google Assistant™ and authorise us to exchange data with Google Assistant™ in this context. You or Google are responsible for the associated data processing by Google. The data processing carried out by Google is subject to Google's terms of use and privacy policy. Viega has no influence on these. For more information on data processing by Google, please refer to Google's terms of use and privacy policy for Google Assistant™ and Google Home.
Address
Google Ireland Limited, Gordon House Barrow Street Dublin 4, D04E5W5 Ireland, https://policies.google.com/privacy
Category
- first name, surname (voluntary)
- e-mail address
- Password
- Address (voluntary)
- Telephone number (voluntary)
Disclosure
No personal data collected by Viega will be passed on to Google. Google only receives the information that you have successfully logged in to Fonterra Smart Control.
Storage period
No storage by Viega.
Transfer to a third country
Data may be transferred to countries outside the EEA as part of the service by Google.
Viega Tool Services
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of Viega Tool Services.
Information that you share with us
When using Viega Tool Services, we collect the personal data described below to enable convenient use of the functions and to ensure stability and security:
-
Account data
To use the App "Viega Tool Services", you must have an authorised user account. Personal data must be stored for this purpose.
Category
- Username
- First name, surname
- E-mail address
- Password
- Other data provided voluntarily, like telephone number, date of birth or salutation
Disclosure
If you invite other people, your name can be sent to the invitee in the invitation e-mail at your request. No other data will be passed on to third parties.
Storage period
We delete this data after you have deleted your account.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) or your consent for the indication of your name as the inviting party and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
-
Location data
Once the Viega Tool Services app has been installed and the Bluetooth function of a mobile end device has been activated, a data connection with trackers and/or tools is automatically established, even if the Viega Tool Services app is not open. The position of the tracker and/or tool is recorded based on the position of the mobile end device and transmitted to the Viega Tool Service servers with date, time and location data. Viega pressing machines can also transmit data such as operational readiness, the number of pressings carried out and when maintenance intervals have been reached. The data can no longer be subsequently assigned to an individual person, but only to the tracker or tool.
Category
- location data
Disclosure
The transferred location data is visible to authorised users of the browser-based software and the Viega Tool Services app to which the tracker/tool is assigned.
Storage period
We delete this data when you remove the tracker or tool from Viega Tool Services or after 6 months.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
-
Disposition
In the disposition/projects area, you can store locations, define the tasks to be carried out there and assign resources to these locations, i.e. tools, employees, vehicles and trackers for defined periods of time.
Category
- employee data
Disclosure
The assigned data is visible to other users of your company's browser-based software and the Viega Tool Services app.
Storage period
We delete this data when you remove it from the app.
Legal basis
The legal basis for this processing of personal data is your provision of voluntary data (Art. 6 (1) (a) GDPR).
-
Purchasing information
When purchasing goods or services in the shop, you must provide the data required for invoicing and payment processing.
Category
- Business contact details
- Credit card details
Disclosure
The data will be passed on to service providers for order processing.
Storage period
We delete this data as soon as you delete your payment information or your user account and statutory retention obligations have expired.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and statutory retention periods (Art. 6 (1) (c) GDPR).
-
Protocol data
Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.
Category
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
- Images and videos provided by you for product recognition
- Language and version of the browser software
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data after 30 days.
Legal basis
The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
-
Employee data
You can create employee accounts and store your employees' personal data. Your employees are given access to Viega Tool Services with the user name assigned and the e-mail address specified for the employee. Additional information about employees can be provided voluntarily.
Category
- User name
- E-mail address
- Other data provided voluntarily, like telephone number, date of birth or salutation
Disclosure
The transferred data is visible to other users of your company's browser-based software and the Viega Tool Services app.
Storage period
We delete this data when you remove it from the app.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
-
Service orders: maintenance / repair
The maintenance and repair of tools is not carried out by Viega itself, but by an external service provider. Before the data is sent to the external service provider, you will receive a summary of which data will be passed on.
Category
- Contact data
Disclosure
The data will be passed on to a service provider for the execution of the order.
Storage period
We delete your data after you have deleted your account.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers for "Viega Tool Services":
-
CenterDevice
Operation of a document management system for storing and providing the client's uploaded documents.
Address
CenterDevice GmbH, Rheinwerkallee 3, 53227 Bonn, Germany, https://www.centerdevice.de/.
Category
- All data stored in Viega Tool Services
Disclosure
The data will not be passed on to third parties by CenterDevice.
Storage period
You can delete your data at any time. We delete your data after you have deleted your account.
Transfer to a third country
CenterDevice does not transfer data to a country outside the EEA.
-
Explicatis
If you have any issues with Viega Tool Services, Explicatis staff can, at your request, review your account and provide assistance in resolving them. Explicatis will never see your password.
Address
Explicatis GmbH, Max-Planck-Str. 6 - 8, 50858 Cologne, Germany, E-Mail: https://www.explicatis.com/.
Category
- First name, surname
- Address data
- Contact details
- Location data
- Documents
Disclosure
The data will not be passed on to third parties by Explicatis.
Storage period
No data is stored permanently. With your consent, screen recordings will be made.
Transfer to a third country
No data is transferred to a country outside the EEA.
-
q.beyond Q-loud
Operation of the IoT backend for storing and processing data from trackers and smart tools and for making it available to Viega Tool Services.
Address
q.beyond AG, Richard-Byrd-Straße 4, 50829 Cologne, Germany, https://www.qbeyond.de/.
Category
- Location data
Disclosure
The data will not be passed on to third parties by q.beyond.
Storage period
We delete your data after you have deleted your account.
Transfer to a third country
No data is transferred to a country outside the EEA.
-
billwerk
Subscription management and invoicing for paid Viega Tool Services subscriptions.
Address
Billwerk+ Germany GmbH, Mainzer Landstraße 51, 60329 Frankfurt / Main, Germany, www.billwerk.de
Category
- Name
- Address data
Disclosure
The data will not be passed on to third parties by Billwerk.
Storage period
We delete this data as soon as you delete your user account and statutory retention obligations have expired.
Transfer to a third country
Data may be transferred to countries outside the EEA as part of the payment processing.
-
Google Maps
Display of positions on a map.
Address
Google Ireland Limited, Gordon House Barrow Street Dublin 4, D04E5W5 Ireland, https://policies.google.com/privacy.
Category
- Location data
Disclosure
The transferred data is visible to other users of your company's browser-based software and the Viega Tool Services app.
Storage period
Data will be deleted when you remove it from the app.
Transfer to a third country
Data may be transferred to countries outside the EEA as part of the service by Google.
-
Microsoft Azure
Hosting of cloud services and applications on the Microsoft Azure cloud platform.
Address
Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany, https://microsoft.com/de-de/.
Category
- All personal data collected in the process
Disclosure
The data stored in Microsoft Azure is only passed on to authorised sub-processors.
Storage period
We delete your data after you have deleted your account.
Transfer to a third country
No data is transferred to a country outside the EEA.
Information that you share with others
When you download the Viega Tool Services app, the required information is transferred to the app store used, including your username, email address, and customer number, the time of download, payment information, and your unique device ID. We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.
Rinsing station with hygiene function
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of Viega Rinsing station with hygiene function.
Information that you share with us
When using the Rinsing station with hygiene function, we collect the personal data described below to ensure the safe operation of our product:
-
Contact details for specialist tradesman / contact person for construction projects
To use the Viega Rinsing station with hygiene function, registration is required, including the contact details of the specialist tradesman and, optionally, the contact person for the respective construction project. Viega requires this data for service and to provide software updates, as well as to contact you in the event of damage or contamination of drinking water.
Viega will provide the contact person with information about data protection upon entering the email address; otherwise, this task is the responsibility of the specialist tradesman.
Category
- Username
- Firstname, surname
- E-mail address
- Telephone number
Disclosure
The data will be passed on to a third party for the operation and maintenance of the software.
Storage period
We will delete this data if you request it and if it is legally possible. Deleting or blocking registration data will make the software unusable.
Legal basis
The legal basis for this processing of personal data is the fulfilment of legal obligations (Art. 6 (1) (c) GDPR) according to EU Directive 98/83/EC and the German Drinking Water Regulation and the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and safe products.
-
Protocol data
The software of the Rinsing station with hygiene function logs and saves processes during normal operation, warnings and faults and transmits these to the Viega server. The data is pseudonymized and is not deleted. It is not possible to draw conclusions about the usage behavior of users of the drinking water network.
Category
- IP address
- Serial number
- Protocol data
Disclosure
The data will not be passed on to third parties.
Storage period
The pseudonymous data is stored indefinitely. The log files of the receiving web server are deleted after 10 days.
Legal basis
The legal basis for this processing of personal data is the fulfilment of legal obligations (Art. 6 (1) (c) GDPR) according to EU Directive 98/83/EC and the German Drinking Water Regulation and the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and safe products.
Viega Hygiene Control
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of Viega Hygiene Control.
Information that you share with us
When using this app and its services, the processing of personal data is necessary to enable convenient use of the functions and to ensure stability and security.
-
Registration in the app
Registration in the app is required to track the activity of electronic Viega products. Based on this data, complaints and recalls can be processed and you can be contacted.
Category
- Firstname, surname
- Address
- E-mail address
- Telephone number
Disclosure
The data will not be passed on to third parties. An exception applies if there is a legal obligation to do so.
Storage period
The log data is not personal and will not be deleted.
We delete the account data as soon as you delete your user account and statutory retention periods have expired.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers for the operation of the app:
-
Amazon Web Services
The login credentials are stored in the AWS Germany cloud. The server is located in Frankfurt / Main, Germany.
Address
Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg, www.aws.amazon.com.
Category
- First name, surame
- Address
- E-mail address
- Telephone number
Disclosure
The data stored in AWS will not be passed on to third parties.
Storage period
We delete your data after you have deleted your account.
Transfer to a third country
No data is transferred to a country outside the EEA.
Information that you share with others
When you download the app, the required information is transferred to the app store used, including your username, email address, and account number, the time of download, payment information, and your unique device ID. We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the app to your mobile device.
Prevista Configurator
Version 17.03.2025
This specific data privacy statement applies in addition to the general Viega data privacy statement when using the Prevista Configurator.
Information that you share with us
When using the “Prevista Configurator” web application, we collect the personal data described below to enable convenient use of the functions and to ensure stability and security:
-
Account data
To use the Prevista Configurator application, you must have an authorised user account. Personal data must be stored for this purpose.
Category
- Surname, first name
- E-mail addresse
- User name
- Password
- Company data (voluntary)
- Telephone number (voluntary)
- Photo (voluntary)
Disclosure
If you invite other people to a project or a team or are invited by other people, your contact details will be displayed in the shared projects or in the team. The data is also passed on to the external development team for support purposes.
Storage period
We delete this data after you have deleted your account.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).
-
Project data
For the management and output of projects in the web application, you can store details of the construction project and address books with companies/persons involved in the construction project. The web application also allows you to share projects with other users or for other users to share projects with you. The user data is then visible to the users involved in the project (passwords are never displayed).
Category
- Surname, first name
- E-mail addresse
- Telephone number
- Company addresses
- Company contact details
- Address building project
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data when you remove it from the application.
Legal basis
The legal basis for this processing of personal data is our legitimate interest in offering you a full service, Art. 6 (1) (f) GDPR.
-
Protocol data
Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.
Category
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data after 30 days.
Legal basis
The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers for the operation of the web application "Prevista Configurator":
-
E3D Ingenieurgesellschaft mbH
E3D is the 3rd level support for the web application “Prevista Configurator”.
Address
E3D Ingenieursgesellschaft mbH, Großkölnstraße 30, 52062 Aachen, Germany.
Category
- Account data
- Protocol data
- Project data
Transfer to a third country
No data is transferred to a country outside the EEA.
-
Amazon Web Services AWS
The data from the web application is stored in the AWS Germany cloud. The server is located in Frankfurt / Main, Germany.
Adresse
Amazon Web Services Germany, Amazon Web Services, Inc. 410 Terry Avenue North Seattle WA 98109, United States
Category
- Account data
- Protocol data
- Project data
Transfer to a third country
No data is transferred to a country outside the EEA.
Applicant portal
Version 21.03.2022
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of the Viega applicant portal with or without registration.
Information that you share with us
When using the applicant portal, we collect the personal data described below:
-
User account
A user account allows you to apply for jobs, to be found by Viega Human Resources employees (recruiters) or to be informed about new job postings. If you apply to Viega once, it is not necessary to create a user profile.
You determine the visibility for recruiters yourself. Notification of new job postings is voluntary. Both can be changed in your account at any time.
Category
- First name, last name
- E-mail address
- Telephone number
- Country of residence
Disclosure
You determine the visibility for recruiters yourself. You have the option to allow your profile to be viewed by any recruiter of Viega Group companies worldwide, only recruiters from the country of residence that or only recruiters who recruit for positions you have applied for; with the last setting, your profile is invisible as long as you do not apply for a position. When allowing recruiters from Viega companies based outside the European Economic Area (EEA) to view your data, Viega will ensure that your data is processed in accordance with the GDPR requirements at all times.
Storage period
Your data will be stored for as long as your user account exists. If you delete your user account, all your information will also be deleted. User accounts that are in an active application process are exempt from this. For these accounts, the conditions for applicant data apply. Deletion or blocking of the registration data will result in the software no longer being usable.
Legal basis
The legal basis for the creation of a user account is your consent (Art. 6 (1) (a) GDPR). As soon as you apply for a job, the legal basis for processing your personal data changes to the initiation of a contract (Art. 6 (1) (b) GDPR).
-
Applicant data / candidate profile
To apply via the Viega applicant portal, the upload of the CV/Resume is required. In addition, The uploaded CV data is extracted by the system and transferred into a structured form, so-called "CV parsing". Viega collects the e-mail address and other data to contact you.
After creating a user account, you can also place your profile in our talent pool for a longer period of time.
Category
- First name, surname
- E-mail address
- Telephone number
- Address
- date of birth (voluntary)
- Contents of attached documents e.g. date of birth (voluntary), period of notice (voluntary), photograph (voluntary)
Disclosure
Your application data can be viewed by employees of companies in the Viega Group for those positions for which you have applied.
Storage period
We delete this data when you ask us to delete it and this is legally possible. Applicant data is usually deleted 6 months after the position has been filled or after rejection; local laws may specify different retention periods.
Legal basis
The legal basis for this processing of personal data is the initiation of a contract (Art. 6 (1) (b) GDPR) or, in the case of storage in the talent pool, your consent (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing contract. This ensures that the company responsible for processing the data complies with the data protection standards that you have been promised. We use the following service providers for the applicant portal and the job feed:
-
SAP
Operator of the applicant portal as Software as a Service and the job feed.
Address
SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany, https://sap.com.
Category
- E-mail address
- Applicant data
Disclosure
Your data are not forwarded to third parties.
Storage period
The storage period corresponds to the period of use and/or the legal retention periods required by country.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
-
Various external recruiting service providers
In some cases, we use external service providers as part of the application process, who carry out job interviews and assessment centers for us. Your application documents will be sent to them.
Category
- Applicant data
Disclosure
Your data are not forwarded to third parties.
Storage period
Your data and all information collected in connection with the job interview or the assessment center will be passed on to us after completion and all copies will be deleted from the service provider.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
-
Talentry
If your application does not match an advertised position, but we should consider you for a suitable position or Viega finds your profile exciting but does not have any vacancies for you, your data can be saved in Talentry's talent pool. You decide for yourself whether the storage should take place in Talentry. Up to your decision your data is stored encrypted and not visible to anyone. Talenty is a software as a service solution.
Address
Talentry GmbH, Nymphenburger Str. 86, 80636 Munich, Germany, https://www.talentry.com.
Category
- E-mail address
- Applicant data
Disclosure
Your data are not forwarded to third parties.
Storage period
Once you have chosen for inclusion in the talent pool, your data will be stored for one year or until you cancel it. You can extend the storage period by a further year.
If you do not accept the inclusion, your data remains encrypted and cannot be seen by anyone, but it is not deleted.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
-
AEB applicant screening
AEB is the provider for the sanction list check. The sanctions list check is carried out on applicants who receive benefits from Viega, such as reimbursement of travel expenses.
Address
AEB SE, Sigmaringer Straße 109, 70567 Stutgart, Germany, https://www.aeb.com/de/index.php.
Category
- Address
Disclosure
Your data are not forwarded to third parties.
Storage period
After transferring the address data, the data will be deleted immediately at AEB SE.
Transfer to a third country
There is no data transfer to a country outside the EEA.
Applications via WhatsApp
You have the option of applying to us via the instant messaging service WhatsApp. Applications via WhatsApp are handled by the PitchYou application.
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of PitchYou for application.
Information that you share with us
When you apply via PitchYou, we collect the personal data described below:
-
Applicant data
When applying to Viega via PitchYou, you will be asked to answer questions about yourself and your professional experience. Uploading documents is voluntary. Category
- First name, surname
- E-mail address
- Telephone number
- Address
- Contents of voluntarily attached documents, e.g., date of birth, notice period, photo
Disclosure
Through an interface with the applicant management software SuccessFactors, which we use, your data is transmitted to the software. Your application data can then be viewed by the relevant recruiters within the Viega Group.
Storage period
The storage period for your applicant data depends on the storage period in the applicant management software SuccessFactors (see above).
Legal basis
If you apply to Viega via WhatsApp, you consent to messenger communication and the use of the service. The legal basis for this processing of personal data is your consent (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers to enable WhatsApp applications:
-
PitchYou
PitchYou operates the WhatsApp application application.
Address
PitchYou GmbH, Campusallee 9, 51379 Leverkusen, Germany, https://www.pitchyou.de/.
Category
- First name, surname
- E-mail address
- Telephone number
- Address
- Content of voluntarily attached documents, e.g., date of birth, notice period, photograph
Disclosure
The data will not be passed on to third parties by PitchYou.
Storage period
After the application data has been submitted to SuccessFactors, the data is immediately deleted from PitchYou.
Transfer to a third country
No data is transferred to a country outside the EEA.
-
WhatsApp Ireland Limited
Viega uses WhatsApp Business to communicate with applicants. The following section exclusively addresses data storage when using WhatsApp Business.
Address
WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, https://www.whatsapp.com/contact
Category
- Telephone number
Disclosure
According to the provider, the data cached by the WhatsApp Business API provider is stored exclusively on servers in Germany. Please note that we have no influence on how WhatsApp handles and processes user data.
Storage period
All personal data is immediately deleted by the WhatsApp Business API provider as soon as it has been transferred to PitchYou.
Transfer to a Third Country
No data is transferred to a country outside the EEA.
ViegaShow
This Special Privacy Statement is a supplement to the General Viega Privacy Statement and covers the use of the ViegaShow.
ViegaShow based on Showpad platform is an offering Products and Services mainly in the field of sales enablement / guided selling that measure, analyse and report on the engagement and behaviour of individuals with content being made available to them through the Products and Services (“Customer Content”), including “Showpad Content” (i.e. virtual human interactions for instance through online meetings). These Products and Services are offered under a “Software as a Service” model, which is a software licensing and delivery model in which software is centrally hosted and made available to multiple users over a network, including through interacting products (including front-end clients, apps, Web-Interface, plugins, or connectors to third-party applications).
Information that you share with us
ViegaShow is a platform to provide information to the customer, such as product information, brochures and assets. Next to providing information, we use ViegaShow to analyse user behaviour to get more information about users and their interest in the Viega content. Based on this information, we will be create some kind of reports.
-
Account data
The use of ViegaShow requires an user account or an invitation link that has been activated for you. Personal data must be stored for this.
Category
- Contact information (e.g. name, email address, telephone number, …)
- Account information (e.g. password, profile picture, role, device information, logon information, Language preference from the browser…)
Disclosure
The data is transferred to our CRM system.
Storage period
Showpad Customer Instance: The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.
Legal basis
The legal basis for this processing of the account data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
-
Employee accounts
You can create employee accounts and store your employees' personal data. Your employees are given access to ViegaShow with the assigned user name and the e-mail address specified for the employee. Additional information about the employees, such as their position in the company or a photo, can be provided voluntarily.
Category
- User name
- E-mail address
- Other data provided voluntarily, like first name & last name, telephone number, photo, role
Disclosure
The data is transferred to our CRM system.
Storage period
We delete this data when you remove it from ViegaShow.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).
-
Protocol data
With your consent, log data is processed when you use ViegaShow in order to obtain more information about users and their interest in Viega content.
Category
- Usage/behavior statistics (e.g. sessions, in app views, shares, channel subscriptions, # of interactions with the Customer Content, …)
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
- Images and videos provided by you for product recognition
- Language and version of the browser software
Disclosure
The data is transferred to our CRM system.
Storage period
Showpad Customer Instance: The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.
Legal basis
The legal basis for the processing of protocol data is your consent (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing contract. This ensures that the company responsible for processing the data complies with the data protection standards that you have been promised. We use the following service providers:
-
ShowPad
Showpad is the operator of the application.
Address
Showpad Inc, 1 N. State St., Suite #1100 (11th Floor), Chicago, IL 60602, USA, https://www.showpad.com/
Category
- Account data
- Protcol data
- Employee account data
Disclosure
Showpad only receives the information that is collected when you visit the platform. No personal data collected by Viega is passed on to Showpad.
Storage period
The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.
Transfer to a third country
Data may be transferred to countries outside the EEA as part of the service.