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Information that you share with us

These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:

  • Contact data (for example telephone number, email address)
  • Address and payment data
  • Access details for portals and applications (for example, user name and password)
  • News, newsletter subscription, participation in events

This is data that we obtain directly from you and information that you enter on Viega websites. Some information is required (and this is indicated) and other information is optional.

  • Access details

    You have the option to set up a user account on the Viega website. Your user account gives you access to free and paid offerings from Viega. You need a user account for all offerings. Depending on the offering that you use, additional information may be requested. Mandatory information is clearly marked.

    Category

    • Surname, first name
    • User name
    • Address
    • Telephone number
    • Email address

     

    Disclosure

    Your access details cannot be obtained by third parties. We will not disclose these data to third parties under any circumstances.

    Storage period

    We delete these data when you delete your user account.

    Legal basis

    The legal basis for processing these personal data is either your consent (Article 6 (1) (a) GDPR) or a contractual relationship (lease for software or services) with you (Article 6 (1) (b) GDPR).

  • Newsletter

    You can keep up to date with the latest news from Viega companies, new products and upcoming events via our newsletters, which we compile according to areas of interest (e.g. for installers, BSE planners, architects, wholesalers or utility companies).

    You can unsubscribe from our newsletters at any time. You can also revoke your consent to your personal data being stored at any time. To do so, click on the relevant link included in every newsletter. Alternatively, you can unsubscribe by sending an email to newsletter@viega.de.

    Categories

    • Surname, first name
    • Email address
    • Field of work
    • IP address, date and time of registration

     

    Disclosure / Data transfer

    Our employees who are in charge of sending the newsletters may access your data. Our newsletters are sent via our partner Mission‹one› GmbH, which also provides newsletter technical support services. Their address is: Messerschmittstraße 7/1, 89231 Neu-Ulm, Germany, info@mission-one.dehttps://mission-one.de. Your data will not be transferred to a country outside the European Economic Area (EEA).

    Storage period

    We will delete your data if you unsubscribe from the last newsletter.

    Legal basis

    The legal basis for processing your personal data and sending the newsletter is your consent (Article 6 (1) (a) GDPR).

    We will store the IP address in order to track any misuse of our email service or your email address and to pass this on to law enforcement agencies in the case of inquiries (Article 6 (1) (c) and (f) GDPR).

  • Contacting us

    If you contact us voluntarily by email, via a contact form or a service form or by phone, we process your data in order to handle your enquiry.

    Categories

    for example:

    • First name, last name
    • Email address
    • Telephone number

     

    Disclosure

    We will only disclose your optional information to third parties if we need to in order to process your enquiry.

    Storage period

    We delete the data that we obtain under these circumstances when we no longer need to store it or, where we are legally required to retain the data, we restrict its processing.

    Legal basis

    The legal basis for processing these personal data is our and your legitimate interest in an adequate response to your enquiry (Article 6 (1) (f) GDPR).

  • Feedback

    If you provide us with feedback voluntarily or as part of one of our surveys, we process your data for the purpose of completing the survey and of evaluating and, if necessary, implementing your feedback.

    If necessary, we may obtain separate consent from you to your data being processed as part of a survey.

    Storage period

    We store these data until your user account is deleted, unless you have consented to the data being processed afterwards.

    Legal basis

    The legal basis for processing these personal data is either your consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Orders

    If you send us orders voluntarily, we process your data for the purpose of managing and evaluating the order.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either a contractual relationship with you (Article 6 (1) (b) GDPR) or a legal obligation (Article 6 (1) (c) GDPR).

  • Participant list

    If you take part in Viega events, we process your data for the purpose of providing you with information and evaluating the event.

    In the context of a participant list, we will obtain separate consent from you to publish your data, for example to pass it on to other participants.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either your separate consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • CCTV monitoring

    When you enter our site, you will be informed that certain areas are monitored by CCTV.

    You can find more information at CCTV monitoring.

    Storage period

    If not otherwise state, we store these data for up to 72 hours and only evaluate them in the event of a crime or damage being suspected.

    Legal basis

    The legal basis for processing these personal data is our legitimate interest (Article 6 (1) (f) GDPR).

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