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Information that you share with us

These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:

  • Contact data (for example telephone number, email address)
  • Address and payment data
  • Access details for portals and applications (for example, user name and password)
  • News, newsletter subscription, participation in events.

This includes data that we receive directly from you as well as information that you send on Viega websites. There is both mandatory information (which is labelled as such) and optional information.

Information that you share with us is data that we receive directly from you and information that you provide or send on websites and microsites.

  • Access details

    As part of the Viega applications requiring registration, we must collect and process certain personal data from you as your access data.

    Category

    e.g.

    • user name
    • Login e-mail address
    • Password

     

    Data transfer

    Your access data is not visible to third parties. We will not pass this data on to third parties under any circumstances.

    Storage period

    We delete this data when you delete your user account.

    Legal basis

    The legal basis for this processing of personal data is a contractual relationship with you (Art. 6 para. 1 letter b GDPR).

  • Newsletter

    We inform you about new products, upcoming events and news from the Viega companies via our newsletter, which we compile according to areas of interest (e.g. for installers, technical building services planners, architects, wholesalers or supply companies).

    You can cancel your subscription to the newsletter at any time. You can also revoke your consent to the storage of personal data at any time. There is a corresponding link in every newsletter for this purpose. You can also unsubscribe by sending an email to communications@viega.com.

    Category

    • First name, surname
    • e-mail address
    • Field of work
    • IP address, date and time of registration

     

    Data transfer

    Our employees who are responsible for sending the newsletter can view your data. Our partner Salesforce (salesforce.com Germany GmbH, Erika-Mann-Straße 31, 80636 Munich, privacy@salesforce.com) is responsible for the dispatch and technical support of our newsletter. Your data will not be transferred to a country outside the European Economic Area (EEA).

    Storage period

    We delete your data when you have cancelled your last newsletter subscription.

    Legal basis

    The legal basis for this processing of your personal data and the sending of the newsletter is your consent (Art. 6 (1) (a) GDPR).

    We store the IP address in order to track misuse of our email service and your email address and to be able to pass it on in the event of enquiries from law enforcement authorities (Art. 6 (1) (c), (f) GDPR).

  • Contacting us

    If you contact us by e-mail via a contact form, a service form or by telephone, we will process your data to handle your enquiry.

    Category

    e.g.

    • First name, last name
    • Email address
    • Telephone number

     

    Data transfer

    We will only disclose your optional information to third parties if we need to in order to process your enquiry.

    Storage period

    We delete the data that we obtain under these circumstances when we no longer need to store it or, where we are legally required to retain the data, we restrict its processing.

    Legal basis

    The legal basis for processing these personal data is our and your legitimate interest in an adequate response to your enquiry (Article 6 (1) (f) GDPR).

  • Feedback

    If you provide us with feedback voluntarily or as part of one of our surveys, we process your data for the purpose of completing the survey and of evaluating and, if necessary, implementing your feedback.

    If necessary, we may obtain separate consent from you to your data being processed as part of a survey.

    Category

    • name, surname
    • email address

     

    Data transfer

    If necessary, we pass on the information from your feedback to service providers; this is done anonymously as long as the passing on of your personal data is not necessary to process an enquiry.

    Storage period

    We store these data until your user account is deleted, unless you have consented to the data being processed afterwards.

    Legal basis

    The legal basis for processing these personal data is either your consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Whitepaper download

    As part of whitepaper downloads, we would like to store your contact details in our CRM and contact you by e-mail via our sales department.

    Category

    • Name, surname
    • e-mail address

     

    Data transfer

    Your data can be viewed by the members of our marketing and sales teams. We will not pass this data on to third parties under any circumstances. The processing of your data may take place in a country outside the European Economic Area (EEA) and is then secured with adequate measures (e.g. EU standard contractual clauses in accordance with Art. 46 para. 2 letter c GDPR).

    Storage period

    We delete this data as soon as you revoke your consent to processing.

    Legal basis

    The legal basis for this processing of personal data is your consent (Art. 6 (1) (a) GDPR).

  • Orders

    If you send us orders, we process your data for the purpose of managing and evaluating the order.

    Category

    • name, surname
    • contact details
    • payment details

     

    Data transfer

    To process an order, we may use service providers to whom we pass on your data.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either a contractual relationship with you (Article 6 (1) (b) GDPR) or a legal obligation (Article 6 (1) (c) GDPR).

  • Event participation

    We look forward to welcoming you to our events and informing you about products and developments.

    Category

    • name, surname
    • business contact details

     

    Data transfer

    We reserve the right to make your data available to the moderators of the event for the purpose of organising the event. In addition, we use this data to send you event-related materials created after the event. We may also pass on your data to cooperating institutions if this is necessary to organise the event and enable your participation, e.g. external guest management.

    Storage period

    We store this data until the purpose has been fulfilled, unless you have consented to further processing or we are legally obliged to archive the data.

    Legal basis

    The legal basis for this processing of personal data is a contractual relationship with you (Art. 6 (1) (b) GDPR).

  • Participant list

    If you take part in Viega events, we process your data for the purpose of providing you with information and evaluating the event.

    In the context of a participant list, we will obtain separate consent from you to publish your data, for example to pass it on to other participants.

    Category

    • name, surname
    • e-mail address

     

    Data transfer

    The data may be used for forwarding to other participants.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either your separate consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Photos, video recordings and streaming of events

    Our events are very important to us because the topics are important to us. We are therefore also interested in publishing image and sound recordings of the event and its participants on the company website, in social media channels or in newsletters for external presentation and reporting.

    Category

    • image and / or sound recordings

     

    Data transfer

    The recordings and photographs are reproduced in press products, on streaming platforms, social media and on the radio.

    Storage period

    The images you provide will be stored until you object to their storage in accordance with Art. 21 (1) GDPR, unless there are overriding legitimate grounds for the processing within the meaning of Art. 21 (1) (2) GDPR.

    Legal basis

    The legal basis for this processing of personal data is the legitimate interest of Viega and persons who do not have the opportunity to participate in the event. (Art. 6 (1) (f) GDPR). Viega's legitimate interest lies in the detailed and informative reporting on the event. The legitimate interest of third parties lies in participating in the event without being on site.

  • CCTV monitoring

    When you enter our site, you will be informed that certain areas are monitored by CCTV.

    You can find more information at CCTV.